Our Team

Our Team

Richard (Dick) Baker


Dick founded Income Works in 2004 and has 30 years of experience in the financial services industry helping clients attain their income goals. His specialty is covered call writing, which is an active strategy utilizing the equity markets to provide continuous income while managing risk. Income Works has been affiliated with Commonwealth Financial Network®, its broker/dealer, since 2006, and Dick is a two-time member of the firm's Winner's Circle and one-time member of the Summit Club.

Dick considers himself a financial educator, helping clients determine their income requirements and then adjusting portfolio management tactics to meet those needs. A Sears Roebuck supervisor in his younger days, Dick first learned the strategy helping Sears’ retirees collect additional income on top of their dividends, without having to sell their shares at a less than desirable price. He then used other stocks in the strategy and refined the process in 2004 with the advent of Income Works and the creation of the "Baker’s Dozen."

He is also well known in Western Massachusetts for his hobby as a five-time award-winning sportswriter, having covered professional hockey and collegiate athletics for 35 years. Born and raised in Springfield, Massachusetts, Dick graduated from Emerson College in Boston where he later served as a member of the Alumni Board for three years. In August 2013, he was chosen to serve as a delegate for Emerson president Lee Pelton at the inauguration of Springfield College president Mary-Beth Cooper.

Having enjoyed a long-term relationship with Western New England University of Springfield, he has provided internship opportunities to finance and accounting students throughout his career and is frequently asked to serve as a guest speaker for the school’s Accounting and Finance Club.

Dick lives in Longmeadow with his wife, Terese. The couple has three children: Michael, Joseph, and Laura.


Richard Baker is proud to have been recognized as a Business Experience advisor for 2016—a distinction based on annual production that places him among the top 49 percent of advisors affiliated with Commonwealth Financial Network.

Each year, Commonwealth, the RIA-broker/dealer that helps us process investment transactions on your behalf, recognizes Business Experience advisors by inviting them to an exclusive gathering of their peers, leading industry experts, and Commonwealth home office staff. Business Experience advisors benefit from an intensive learning and networking experience designed to help them hone their expertise, share best practices, and provide ever-higher levels of service, education, and leadership to their clients.

Karisa Syner

Vice President of Operations & Marketing Manager

Karisa joined the Income Works team in January 2012 and has been with company for over 7 years. She first began as an intern while she was still attending her last year of business school. In her current role, as the Vice President of Operations and Client Relationship Manager, she has oversight of all operational aspects of the business including but not limited to improvements in the client’s experience with client communication, account maintenance, and portfolio analysis; growth strategies and workflow initiatives; and the accounting and financial decision- making process. Karisa is involved in all team-based projects and is a significant member.

Karisa is currently attending the region’s premier Master of Business Administration programs at the AACSB accredited, Western New England University (WNE) College of Business where she holds a 3.5 GPA. She has gained knowledge in operations management, human resource management, marketing management, managerial finance, managerial accounting, information technology management, business law, and decision modeling for analytics. She is three classes away from graduating in May 2019. After graduation she is looking into to attaining her Master of Science degree in Elder Law and Estate Planning at Western New England School of Law, FINRA series 7 license, and insurance license.

Before joining Income Works fulltime, she graduated with a BS in business administration with a major in finance at WNE. While attending school she was a student assistant, open house representative, and a member of the accounting and finance club at WNE. This experience is why she has strong ties to her alter mater and gives back as much as she can. She also was an assistant property manager at Indian Motorcycle Apartments in Springfield, MA for Appleton Corporation, where she helped manage the accounting and financial aspects of the property. In her free time, she loves to travel, her New England sports, spending time enjoying the New England seasons in the outdoors and being active with her two German Shepherd dogs.

She loves supporting local causes and businesses. With the combination of this and her love for her dogs here is a recent picture at the A.W. Brown’s in East Longmeadow where all the proceeds went to the Foundation for TJO Animals to benefit local, homeless animals at the Thomas J. O’Connor Animal Control & Adoption Center. She also attended the Second Annual Ugly Sweater Party where proceeds were raised to meet the needs of women and their children who are homeless or at risk of homelessness in the Springfield area. Their mission is to provide transitional housing while encouraging, embracing, and educating these women. Here are a few of her photos.

Cooper & Cade pictured with Santa
Cooper & Cade pictured with Santa


Karisa pictured in Santorini during her trip to Greece where she visited Crete, Paros, Santorini, and Athens.

Debborah Newell

Office Manager

Deb joined Income Works in February 2014 as a part-time financial advising assistant. She is responsible for providing administrative and technological support to Dick. Deb oversees routine office management.

Deb graduated from Westfield State College with a BA in psychology. She works full-time in Enfield, Connecticut, as a residential rehab counselor.

Deb spends her free time with family and friends. She enjoys spending time at the beach, reading, and doing crafts.

Diana C. Colmenares

Financial Planning & Investment Services Associate

Diana joined the Income Works team in October 2018. She will be working remotely from California and making quarterly visits to the home office in Agawam, Massachusetts, where she will assist with planning cases and client meetings.

As financial planning and investment services associate, Diana supports Richard, our lead advisor, with all aspects of wealth management including investment research, data gathering, meeting preparation, client communication, retirement planning, and client account maintenance. Diana also assists in writing and editing our newsletter and website content. Additionally, she participates in business development activities to attract clients. All client relationships are handled on a team basis and our financial planning and investment services associate is a key member of the team. 

Diana was born in Bogota, Colombia. After graduating from high school, she came to the U.S. in 2006 to learn English and pursue her education goals. She attended a language academy in San Luis Obispo, California, where she became proficient in the English language and took the TOEFL (Test of English as a Foreign Language) exam in order to attend college. She graduated with honors from Missouri-based Columbia College in 2013 with a BS in business administration and majors in marketing, management, human resources, and international business. Once Diana decided to stay in the here, she put a plan in motion to bring her father, mother, and brother to the U.S. Two years ago, Diana was able to move her family to California.

Diana’s goal is to earn a CERTIFIED FINANCIAL PLANNER™ certification in order to help others reach their financial and personal goals. Diana is currently working on obtaining her Enrolled Agent designation to be able to represent our clients with the IRS if needed. Diana holds FINRA Series 7 and 66 securities registrations, insurance license, and is a California notary public.

Before joining the financial industry, Diana worked at a local family-owned pharmacy in Monterey, California, in the accounting and medical billing department. This experience gave Diana the opportunity to help patients with complicated private health insurance, Medicare, and Medi-Cal billing, which sparked the passion to want to help others in a more holistic manner, leading Diana into the financial planning and wealth management path.

Diana has more than four years of experience as an associate advisor at Kendall Wealth Partners in Pacific Grove, California, which like Income Works partners with Commonwealth Financial Network®.

Community involvement is important to her. This year, Diana joined the planning committee for the local Jingle Bell Run, a 5K organized by the Arthritis Foundation. She has participated, started a team, raised funds, and volunteered since 2012, and hopes to continue to increase her involvement with this cause.

Diana likes to spend her free time with family, friends, and her brother’s dog, Bruno, as well as going on walks, doing Zumba, and listening to music. She enjoys traveling, seeing new places, learning about different cultures, and trying new cuisines. 

2018 DC in Mexico